Terms & Conditions

Terms & Conditions – FlawlessNova

Last updated:12/10/2025

Welcome to FlawlessNova, operated by Flawless Nova (“we”, “us”, “our”).
By accessing our website flawlessnova-0p.myshopify.com or making a purchase, you agree to comply with the following Terms & Conditions.

Please read them carefully before using our website.

1. Overview

These Terms govern your use of the Site and all purchases made through it.
We reserve the right to update or modify these Terms at any time.
Continued use of the Site signifies your acceptance of any changes.

2. Eligibility

To use our Site or make a purchase, you must:

  • Be at least 18 years old

  • Provide accurate and up-to-date information

  • Use the Site for lawful purposes only

3. Products & Availability

We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Product colours may vary depending on your device

  • Prices may change without notice

  • We may discontinue products at any time

  • Stock is not guaranteed

We reserve the right to limit quantities purchased per person or per order.

4. Orders & Payments

By placing an order, you confirm that:

  • All information provided is accurate

  • You are authorised to use the selected payment method

We accept the following payment methods:

  • Amex

  • Apple Pay

  • Klarna

  • Mastercard

  • PayPal

  • Visa

We reserve the right to:

  • Refuse or cancel any order

  • Verify information before processing your order

If an order is cancelled, you will be notified and refunded if payment was taken.

5. Pricing & Taxes

All prices are displayed in GBP (£) unless stated otherwise.

Prices may be subject to:

  • VAT

  • Duties or customs fees (for international orders)

Customers are responsible for any import charges.

6. Shipping & Delivery

Shipping times vary depending on location and carrier.

Detailed information is available in our Shipping Policy, including:

  • Processing times

  • Delivery estimates

  • Lost or delayed packages

  • Customs charges

We are not responsible for delays caused by carriers, customs, or incorrect addresses.

7. Returns, Refunds & Exchanges

Our Refund Policy applies to all purchases.

Key points:

  • You have 30 days to request a return

  • Items must be unused and in original condition

  • Some items may not be eligible for return (e.g., clearance items)

  • Return shipping costs may apply

Refunds are issued to the original payment method after inspection.

8. Accuracy of Information

We do our best to ensure information on the Site is correct, but we cannot guarantee:

  • Website content is error-free

  • All product descriptions are exact

  • Colours displayed on your screen reflect real-life colours

We may correct errors or update information without prior notice.

9. Account Information

If you create an account, you are responsible for:

  • Keeping your password secure

  • Maintaining accurate account details

  • All activities that occur under your account

We may suspend or delete accounts that violate our Terms.

10. Intellectual Property

All content on the Site—including images, designs, logos, product descriptions, and graphics—is owned by Flawless Nova.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Resell
    Any content without our written permission.

11. Prohibited Uses

You agree not to use the Site for:

  • Fraudulent activities

  • Hacking or distributing malware

  • Interfering with security features

  • Violating any laws or regulations

  • Commercial exploitation without permission

We may block or take legal action against users violating these terms.

12. Limitation of Liability

To the fullest extent permitted by UK law:

  • We are not liable for indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free website operation

  • Our total liability will not exceed the amount you paid for the product causing the claim

Use of products is at your own risk.

13. Third-Party Services

Our Site uses trusted third-party services, including:

  • Shopify

  • Meta Ads

  • Google Ads

We are not responsible for their actions or policies.
Users should review their respective terms.

14. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.
Any disputes will be handled by UK courts.

15. Contact Information

For questions about these Terms, you can contact us at:

📧 Email: flawlessnova@outlook.com
🌐 Website: flawlessnova-0p.myshopify.com